Transactions failing and card retrieval is unavailable

Incident Report for Pleo

Resolved

We have identified and resolved the issue with transactions and card retrievals.

Posted Sep 30, 2021 - 12:31 UTC

Update

We are continuing to investigate this issue.

Posted Sep 30, 2021 - 11:22 UTC

Investigating

Many users are reporting inability to retrieve card details in their mobile and web applications.

Posted Sep 30, 2021 - 11:16 UTC

This incident affected: 📱 Mobile application and Card.