All Systems Operational
Uptime over the past 90 days. View historical uptime.
📱 Application ? Operational
90 days ago
99.97 % uptime
Today
💳 Transactions ? Operational
90 days ago
99.94 % uptime
Today
💰 Wallet ? Operational
🚀 Push notifications ? Operational
📬 Sign up ? Operational
⚙️ Pleo API ? Operational
📊 Analytics ? Operational
🛠 Integrations ? Operational
Xero ? Operational
e-conomic ? Operational
Help page ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Payment Processor Scheduled Maintenance May 12, 05:15-07:15 CEST
On Sunday 12th May 2019 from 04:15 to 06:15 BST (05:15 to 07:15 CEST), our payment processor will undergo a scheduled maintenance that will impact our services. Transaction processing and certain functionalities of the Pleo app and website will be affected, such as retrieving wallet details and retrieving virtual card number.

We advise you to carry another card with you if you plan on being active during this period.

We apologize for the inconvenience.
Posted on Apr 16, 16:48 CEST
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019
Card operation issues
Resolved - The situation is now stable. We will continue monitoring this closely.
Apr 22, 23:10 CEST
Monitoring - The cause has been identified as a third party provider experiencing issues.
The situation is progressively getting better and we are actively monitoring.

We are sorry for the inconvenience
Apr 22, 23:05 CEST
Investigating - Some users might experience issues around locking and unlocking cards, displaying virtual cards and PIN-related operations.

We are looking into it at the moment.
Apr 22, 22:57 CEST
Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Accounting 3rd party degraded performance (e-conomic integration)
Resolved - This incident has been resolved.
Apr 16, 22:46 CEST
Investigating - More information available here : https://status.e-conomic.com/
Apr 2, 13:53 CEST
Transaction partner issues
Resolved - This incident has been resolved.
Apr 16, 22:45 CEST
Update - We are continuing to work on a fix for this issue.
Apr 16, 22:45 CEST
Identified - Our transaction partner is experiencing issues. Loading money in your wallet and checking your card information.

We suggest carrying a second card or retrying the transaction if it fails.

Thanks for your understanding.
Apr 16, 22:44 CEST
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019
Transaction partner issues
Resolved - This incident has been resolved.
Apr 9, 16:45 CEST
Update - We are continuing to work on a fix for this issue.
Apr 9, 16:44 CEST
Identified - Our transaction partner is experiencing issues. Card transactions may fail and some features in the application might be unresponsive.

We suggest carrying a second card or retrying the transaction if it fails.

Thanks for your understanding.
Apr 9, 16:16 CEST
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