Auto top-up functionalities are impacted for EUR customers

Incident Report for Pleo

Resolved

The incident has been resolved

Posted Feb 13, 2024 - 13:54 UTC

Identified

The issue has been identified. Pleo recommends to perform manual top ups instead of relying on Auto Top-Ups.
Pleo is currently in direct communication with their banking partners to fix this issue.

Posted Feb 12, 2024 - 12:28 UTC

Investigating

We are experiencing several issues with Auto Top-Up functionalities. We are investigating the root cause.

Posted Feb 12, 2024 - 10:00 UTC

This incident affected: 💰 Wallet.