Funds received but not topped up in your wallet
Incident Report for Pleo
Resolved
The incident has been fully resolved.
Posted Jul 17, 2024 - 20:32 UTC
Monitoring
The issue has been found and resolved, and we are currently monitoring the situation to ensure stability.
Posted Jul 17, 2024 - 17:45 UTC
Investigating
We've spotted that we've received transfers but the funds have not automatically been added to our customer's Wallets. We're currently investigating the issue, and will provide an update soon on when you can expect to see the funds topped up in your Wallet.
Posted Jul 17, 2024 - 16:04 UTC
This incident affected: 💰 Wallet.