Some mobile users unable to see receipts

Incident Report for Pleo

Resolved

The issue with receipts not being visible for a small number of users has been resolved.

Posted Jan 18, 2023 - 02:16 UTC

Monitoring

We have a fix for the receipts not appearing and are rolling that out now.

Posted Jan 17, 2023 - 23:15 UTC

Identified

Or team has identified the issue and will work on a fix.

Posted Jan 17, 2023 - 16:24 UTC

Investigating

A small number of users are unable to see receipts in the mobile app. Receipts added via camera or camera roll are successfully uploaded and can be seen in the web application, but are not shown in the mobile view. Our team is investigating the issue.

Posted Jan 16, 2023 - 22:30 UTC

This incident affected: 📱 Mobile application.