Partner issues
Resolved·Full outage

This incident has been resolved.

Mon, Sep 9, 2019, 03:03 PM
(5 years ago)
·
Affected components
💳 Transactions
Updates

Resolved

This incident has been resolved.

Mon, Sep 9, 2019, 03:03 PM

Monitoring

Our partner has identified the issue and are working to resolve it fully. All systems are operational, but we will continue to monitor the situation.

Mon, Sep 9, 2019, 02:37 PM(25 minutes earlier)

Identified

We are continuing to work on a fix for this issue.

Mon, Sep 9, 2019, 01:55 PM(42 minutes earlier)

Identified

Our partner is having continued issues which affects transactions and can result in declines. We are working to resolve the issue.

Mon, Sep 9, 2019, 01:45 PM(10 minutes earlier)

Monitoring

Our partner has mitigated the issue and we are now seeing transactions come through successfully. We are still monitoring this issue closely from our side and so far it seems we have returned to normal operations. Thank you for your patience.

Mon, Sep 9, 2019, 01:41 PM

Investigating

Our partner is experiencing issues. This affects transactions and may result in declines. We are doing what we can on our side to mitigate the issue.

Mon, Sep 9, 2019, 11:34 AM(2 hours earlier)
Powered by