Issue with Out-of-Pocket Expense Reimbursements Resolved and Under Monitoring
Resolved·Degraded performance

We have resolved the issue that was preventing some customers from reimbursing out-of-pocket expenses after review completion. All affected entries have been successfully reprocessed, and we are closely monitoring the situation to ensure continued stability. We appreciate your patience and understanding.

Thu, Jul 3, 2025, 11:43 AM
(2 months ago)
·
Affected components
Reimbursements
Updates

Resolved

We have resolved the issue that was preventing some customers from reimbursing out-of-pocket expenses after review completion. All affected entries have been successfully reprocessed, and we are closely monitoring the situation to ensure continued stability. We appreciate your patience and understanding.

Thu, Jul 3, 2025, 11:43 AM

Monitoring

We’re aware that some customers experienced issues reimbursing out-of-pocket expenses despite the review being completed. This issue has now been resolved, and we are currently monitoring to ensure stability. We apologise for any inconvenience caused.

Thu, Jul 3, 2025, 09:02 AM(2 hours earlier)

Investigating

We're aware that some customers are facing issues reimbursing out of pocket expenses despite review being completed. We apologise for this and are working to resolve it as soon as possible.

Wed, Jul 2, 2025, 08:35 PM(12 hours earlier)

Investigating

We're aware that some customers are facing issues reimbursing out of pocket expenses despite review being completed. We apologise for this and are working to resolve it as soon as possible.

Wed, Jul 2, 2025, 08:29 PM
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