Connectivity issues with third party payment processor
Incident Report for Pleo
Resolved
This incident has been resolved.
Posted Aug 17, 2018 - 14:47 UTC
Monitoring
Transactions are processing normally again. We are continuing to monitor closely.
Posted Aug 17, 2018 - 14:20 UTC
Update
Wallet page and cards page now load normally. Transactions are still affected.
Posted Aug 17, 2018 - 14:14 UTC
Update
Our third party payment processor is investigating the issue.
Posted Aug 17, 2018 - 13:48 UTC
Update
Our third party payment processor is investigating the issue.
Posted Aug 17, 2018 - 13:41 UTC
Update
Our third party payment processor is investigating the issue.
Posted Aug 17, 2018 - 13:31 UTC
Identified
Our payment processor has notified us that they are experiencing connectivity issues.
Posted Aug 17, 2018 - 13:30 UTC
Investigating
The wallet page is currently not loading. We're investigating the issue.
Posted Aug 17, 2018 - 13:25 UTC
This incident affected: 💳 Transactions and 💰 Wallet.