Wallet issues

Incident Report for Pleo

Resolved

This incident has been resolved.

Posted Nov 10, 2017 - 13:20 UTC

Monitoring

Situation has stabilised and we see no more errors. We will monitor the situation and let you know if anything changes.

Posted Nov 10, 2017 - 12:44 UTC

Investigating

We're seeing some issues affecting card/wallet operations. Users might be unable to see their balance. We're investigating it with our 3rd party payment provider.

Transactions are working normally.

Posted Nov 10, 2017 - 12:31 UTC