We're resolving this incident since we haven't seen any issues for about an hour now.
Posted Sep 26, 2018 - 11:07 UTC
Monitoring
Our infrastructure provider AWS has informed us that the issues have been resolved. From our side it also looks good but we'll continue monitoring.
Posted Sep 26, 2018 - 10:17 UTC
Update
Our infrastructure provider AWS has identified the root cause of the issue and is working on a fix. We're still monitoring the situation closely and will update you as soon as it is resolved.
Posted Sep 26, 2018 - 09:24 UTC
Update
We managed to narrow down the list of functionalities that are affected at the moment: - Upload receipt - Push notifications (excluding purchase push) - Expenses export
We're still monitoring the situation and will update you if anything changes. Thanks for your patience!
Posted Sep 26, 2018 - 08:59 UTC
Identified
Our infrastructure provider Amazon Web Services is currently experiencing issues with their EC2 service for the Ireland region. You can find follow their status page on https://status.aws.amazon.com/ in the Europe tab.
Posted Sep 26, 2018 - 08:21 UTC
Investigating
We are seeing an increase in error rates related to uploading of receipts and sending notifications. We are investigating the root cause.
Posted Sep 26, 2018 - 07:56 UTC
This incident affected: 📱 Mobile application and 🚀 Push notifications.